Guarantee and Returns

Pennie Sempell & Company products are 100% guaranteed against defect in material. Products can be returned for an exchange or refund within 30 days of delivery with a copy of your receipt. Defective products returned up to 90 days after delivery with a copy of your receipt will be entitled to an exchange. Shipping and handling charges will be refunded for defective products only. Returns must be prepaid and include return authorization. No. C.O.D’s. Please return to:

Pennie Sempell & Company
c/o OZ Fulfillment
11212 Indian Trail
Dallas, TX 75229, USA

Toll Free: 1-855-500-WELL
Direct to distribution: 1-972-247-9955