Website Policies

EDUCATIONAL USE
All information on this site is for informational and educational purposes only and is not a substitute for medical care by a medical doctor. Read our Disclaimer. For specific medical advice, diagnoses, and treatment, consult with your physician.

RETURNS AND EXCHANGES
Pennie Sempell & Company products are 100% guaranteed against defect in material. Products can be returned for an exchange or refund within 21 days of delivery with a copy of your receipt. Defective products returned up to 90 days after delivery with a copy of your receipt will be entitled to an exchange. Shipping and handling charges will be refunded for defective products only. Returns must be prepaid and include return authorization. No. C.O.Ds. Please return to:

Pennie Sempell & Company
Oz Fulfillment
11212 Indian Trail
Dallas, TX 75229

SECURITY & PRIVACY/Legal Terms and Conditions for Use of This Site
Please carefully read this page. This page states the Terms and Conditions under which you, the website visitor (“you” “your” or “visitor”) may use this site, the content of which is owned by or licensed to Pennie Sempell & Company. By using this site you agree to be bound by all of the Terms and Conditions et forth below. If you do not accept these Terms and Conditions, please do not use this site.

We realize that making purchases at healthierhappierlife.com, or any other website, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we are committed to ensuring the privacy of your personal information and will use any information you give us in a responsible manner. We do not collect identifying information about you (such as your name, address, telephone number, or email address) unless you voluntarily submit that information to us through our Contact Us page, our newsletter subscription pages, or other means. You are very important to us and we are dedicated to providing you with a safe and secure online experience. This information is kept strictly confidential and is never shared internally with non-essential staff and is never shared or sold to third parties.

Please do not provide any confidential information (such as personal health information) about you or anyone via electronic communication. We collect non-personal information about your use of our website through the use of cookies. The information collected by cookies allows us to statistically monitor how many people are using our website. We may use cookie information to determine the popularity of certain content and how long visitors stay on the site.

When you contact us by via e-mail, we may collect the information you provide to assist us in our correspondence with you. After you have ordered from Pennie Sempell & Company, we add your information to our customer database. You may receive periodic mailings from us about new products and services, discounts, special promotions or upcoming events. If you do not want to receive such mailings from us, please contact us.

Pennie Sempell & Company will never sell or market directly to minors and will always seek parental or teacher consent whenever a child attempts to purchase a product or provide personally-identifiable information to the company.

We employ reasonable security measures to protect the personal information you submit to healthierhappierlife.com. Such security involves the use of SSL-secured Web forms, firewalls, and other commonly employed security measures.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Visitor Submissions
Pennie Sempell & Company welcomes your comments on its site and content. However, you acknowledge that if you send us creative writings, notes, drawings, concepts, inventions or other information (the “Information”), the Information shall be deemed, and shall remain, the property of Pennie Sempell & Company, and shall not be returned to you. By submission of any Information to us, you automatically assign to us and we shall exclusively own all now known and hereafter existing rights to such Information, including without limitation all copyrights therein, and shall be entitled to unrestricted use of the Information for any purpose whatsoever, commercial or otherwise, without compensation to you.

Special Offers, Updates and Newsletters
If a Visitor wishes to subscribe to our newsletter(s), we will use his or her name and email address to send the newsletter. Out of respect for privacy, we provide a simple way to unsubscribe.

Legal
We reserve the right to disclose your personally identifiable information should it be required by law and, in the rare case, when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, fraud investigation, or legal process. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Changes to This Policy
Pennie Sempell & Company constantly strives to provide the best products and services. As new products are released and changes to existing products are made, we reserve the right to amend this Privacy Policy at any time. We expect most such changes to be minor, but there may be changes that are more significant. We will always post any changes to our privacy policy on this page.

Contact Us about Privacy
If you have any questions about this privacy statement, or our software and website practices, please contact us at info@healthierhappierlife.com.

If you have any concerns about ordering electronically, please call our toll free number to place your order by telephone.

Disclaimer
Pennie Sempell & Company does not warrant that the site will operate error-free or that the site or its server are free of computer viruses or other harmful material. If Visitor’s use of the site or the site’s material results in the need for servicing or replacing of equipment or data, Pennie Sempell & Company shall not be responsible for those costs. This site and its material are provided on an “as is” basis without any warranties of any kind.

Miscellaneous
This site originates from within the United States. If you access the site from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. These Terms and Conditions are governed by the substantive laws of the State of California, with respect to its conflict of laws principles. You agree to submit to the jurisdiction of the courts situated in the State of California with respect to any dispute, claim or other cause of action related to or involving this site or Pennie Sempell & Company, its licensees or assigns. If any provision is found to be invalid by any court of competent jurisdiction, the invalidity shall not affect the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.